We value the users of our web site (the “Site”) and their access to the services offered on it (the “Services”), and we know their privacy is important to them. Accordingly, we have implemented this Privacy Policy to inform you of the information that we collect from you, how we collect it, and what we do with it. By using the Website you are accepting the practices described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, information is automatically collected about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site is automatically collected. We refer to this automatically collected information as “Device Information.”

 Device Information is collected by the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. You can also view our cookie policy.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use this Information to:
Communicate with you in line with the preferences you have shared with me (specifically you email address with regards to a query/commission enquiry) I will use your email address to contact you back.
We use the Device Information that we collect to generally help us to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns).

SHARING YOUR PERSONAL INFORMATION

We are committed to protecting your privacy. Under no circumstances do we rent, trade or share your e-mail address with any other company for their marketing purposes without your consent.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, I use Google analytics to help me understand how customers use the site. You can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. Google Analytics will collect cookies and usage data and use the data collected to track and examine the users use of this website, and to prepare reports on its activities. Any personal identifiers collected will be subject to a retention period of 26 months. After this time any personal identifiers will be automatically deleted. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout 

I use PayPal – you can read more about how they use your Personal Information here:  https://www.paypal.com/uk/webapps/mpp/ua/privacy-full 

I use Mailchimp  to manage my mailing list–you can read more about how Mailchimp uses your Personal Information here: https://mailchimp.com/legal/privacy/. You will only be added to my mailing lists if you have subscribed to on the form on my website contact page.

As part of the service, we offer we may link to various social media platforms to allow interaction with social networks or other external platforms directly from the pages of this website. The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network. These services may collect traffic data for the pages where the service is installed, even when Users do not use it.

Integrated Social Media services:

Instagram Widget (Instagram, Inc.)
Instagram is an image visualization service provided by Instagram, Inc. that allows this website to incorporate content from the Instagram Social Media Platform on our pages. Data collected: Cookies and usage data. You can read more about how Instagram uses your Personal Information here: https://www.instagram.com/about/legal/privacy/

Facebook Like Button And Social Widgets (Facebook, Inc.)
The Facebook Like button and social widgets are services that allow interaction with the Facebook social network provided by Facebook, Inc. Data collected: Cookies and usage data. You can read more about how Facebook uses your Personal Information here: https://www.facebook.com/privacy/explanation

HOW WE PROTECT YOUR INFORMATION:

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us from unauthorised access or disclosure, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We assume no liability for any disclosure of data due to errors in transmission, unauthorised third-party access or other acts of third parties, or acts or omissions.

WE LINK TO OTHER SITES:

This Website may contain links to other web sites. We accept no responsibility for any content displayed in any other Website that may be linked to through this Website and the usage of such sites is done so at the users own risk. Please be aware that we are not responsible for the privacy practices of such other web sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHILDREN’S PRIVACY:

The Site is not intended for individuals under the age of 16. Accordingly, we will not knowingly collect or use any personal information from children that we know to be under the age of 16.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The new policy will apply to all current and past users of the Website and will replace any prior policies that are inconsistent with it.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at jenny@thefeltmenagerie.com